If you’re in Jakarta and you want to quickly get around the city then you need to know about Ojek. I was lucky enough to be at the launch party for the app. Let me tell you about this service.
If you’re in Jakarta for a visit, also read:
15 Things to do in Jakarta as a Tourist
Jakarta Walking Tour: Enjoy the City at its Best
Exploring Indonesia: A Guide to Baduy
First things first…
Do you know what an Ojek is?
An Ojek, or a motorbike taxi, is a motorcyclist that offers rides to wherever you want to go. Ojek is a quite popular mode of transport in Jakarta, because:
- some public transportation in Jakarta is not connected pretty well and Jakarta isn’t that pleasurable to walk around (especially during the day and during rush hour). So people often take ojek from their office to the train station (in some cases the distance is actually close enough to walk) or etc.
- the traffic in Jakarta is so hard to deal with. Have you heard that Jakarta has the worst traffic in the world? Check this article. For these reasons getting an Ojek is definitely a solution to get where you want to quickly and cheaply. It is just so easy to go anywhere with ojek.
The problem with getting an Ojek comes when you are a tourist (or not familiar with certain areas) in Jakarta. When you are about to use an Ojek service, bargaining is a must. Never ever take an ojek before you agree on how much you will pay for the service.
Since you don’t speak the language, bargaining can be really difficult!
Believe me, even for those that speak the (Indonesian) language, bargaining is tricky. You also need to know how much you should pay. You need to know the distance between your departure point to your arrival point and the supply-demand of Ojek in that area. Both things that even locals don’t always know.
Then came Go-Jek. Their tagline is “An Ojek for Every Need“.
Nadiem Makarim, CEO & Founder GO-JEK, explained services that provided by Go-Jek which are: Instant Courier, Transport and Shopping. So there you have it, an ojek for every need.
With these aims in mind the company was set up to simplify payment for Ojeks by setting a set rate per kilometer. It works a little bit like Uber. It made things simple, with a meter you know exactly how much you need to pay. Simple.
The problem was you still needed to find the drivers…
Go-Jek and Bloggers Gathering
I recently attended a bloggers gathering hosted by Go-Jek. The company have just launched their Go-Jek mobile apps for Android and iOS users and it is really great.
You can either download the app and place your order there (which was super easy! I’ll tell you my experience on below section) or you can call (021) 7251110. Btw, my referral code is:
52 73 866 40
input the referral code once you have signed up and you will get Rp50,000 credit for first-time use. Yes, you’re welcome! Keep spreading the Go-Jek love! 😉
Interested to learn more? Well here is an overview of how to use the service.
The Go-Jek apps interface is clean. Practical and very user friendly. I tried the “Transport” service.
- After choose the “transport” service, it will bring you to the next window which is displayed “Drivers near me” map and pick up option contain of From (pick a location-street/building name and location details-house no./floor/landmark), To (pick a location) and choices of pick up now or pick up later (you need to provide pickup time). You’ll get the PRICE INFO here too. It is on blue highlight at the top of the screen! You won’t missed it. Btw, It is Rp4000 / km and you’ll get fair price + no need to bargain.
- Got all the details filled up. The next page is “Finding Driver” plus some facts like: Did you know? All transport booking comes with free hair cover and masker. Ah! Perfect!
- Later, you’ll get your Go-Jek credit deducted (or you can pay cash) and “Your Driver is on His Way” page. It stated your pick up address and time estimation (that time wasn’t quite right, it was said 10 minutes, but the driver arrived in 15 minutes). It will also showed your driver name + picture (new drivers mostly don’t have it) and an option of communication to the driver (call and sms).
- Just wait and go with your Ojek driver that you’ve ordered through Go-Jek. Easy!
My Go-Jek experience
I downloaded the app. It was super easy to sign up, you just need to provide your name, phone numer, email and password. I was provided Rp250,000 free Go-Jek credit when I attended the blogger gathering. Later that night tried the service. I was a happy customer!
I definitely recommend use the Go-Jek service (I only have the experience with their “transport” service, but some friends apparently already use their instant courier service and they said it was great too).
I love when people offer solution to a problem, instead of just complaining and doing nothing.
So are you tempted to give Go-Jek a go? Or have you ever tried Go-Jek before? Tell me your experience(s)!
Still need to book your hotel for Jakarta? Save yourself some time! Here’s a list of the best hotels near Jakarta Airport for every budget.
I have tried the “same” thing with go jek, and I recommended this
Great service, isn’t it?
Mbak gak mau daftar jadi tukang Gojek mbak? nanti saya yang jadi langganan.
Maaf aku ga bisa Mz, aku lagi sibuk nulis. Lagian di Go-Jek juga tidak diperbolehkan langganan Mz. :p
Kalo langganan nanti takut cinlok yaaa kak 🙂
Wow. I have seen these apps but haven’t installed it till this moment. The driver, can we choose or automatically by the apps, mba?
Hi Ryan, You can’t choose the driver. It depends on which driver takes your order.
It is pretty neat app.
It’d be a brave Ojek driver taking my weighty frame on the back of their bike. But it’s good to see a Uber-like solution that’s ideally suited to Indonesian conditions!
Hahaha Nathan! Hello again!
Hello again to you too Firsta! Kudos as well for getting the mobile site up and running as well – it certainly makes it easier now to enjoy your site on the go (though I do miss the vivid pink theme
Melayani area Jabotabek gak ya? *sambil liat peta*
aduhhh ada foto aibb kamu sedang cabe-cabeeann :)) tolong kak, jangan dipublish, nanti ditangkep polisi :))
Aku udah nyobain kemarin naik gojek, abangnya ngajakin ngobrol sepanjang jalan loh hahahahah
Keren ya! Semoga segala hal makin online semua deh. Biar cukup di rumah saja kalau gak perlu2 amat. Biar gak macet Jakarta.
[…] tergantung seberapa kuat tuas semangatnya dipacu. Riak semangat itu terpancar dari wajah sumringah Firsta dan Titi; dua orang kawan pejalan yang dijemput oleh mas-mas mengendarai sepeda motor di depan […]
hello, Firsta!!! nice post and nice blog!!! I would like to know if this service is available in Bali! thxxx
Yes, it is. Now Gojek is also available in Bandung, Bali and Surabaya. Feel free to use my referral code (52 73 866 40). Input the referral code once you have signed up and you will get Rp50,000 credit for first-time use. 🙂
Thanks for visiting my blog.
This Gojek thing is addictive…
I’ve been their loyal customer for the past months, always had so many funny experience….
the Gojek driver was also funny…
Too bad, the “Pick up later” function is not available nowadays…i wonder what happened?
Maybe the “Pick Up Later” feature is just too complicated to deal with. 😀
I love using Gojek too and because of people using my referral code, my Gojek credit now is Rp 400,000-ish hahaha.
Hi could you please tell me how can use shopping service. I mean the driver buys for me then I pay later?
Yes as long as it is less than Rp1,000,000 (1 juta rupiah).
ok you mean I will pay later to them how..
Do I need to show any garuantee when I registered via app. Could please explain more.
Thanks a lot
No. You just register by put in your email address and phone number.
Because at day time I’m super busy can’t go for shopping and this is my firrtime to use this app. Any guide appreciate
I’m spreading the GO-JEK love.
gojek emang keren, bisa bantu nambah pendapatan kita2 jg hehe.
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I’m about to relocated to Indonesia and I’m feeling like this is the way I’ll get around. If you don’t speak Indonesian is that a big problem? I like that you don’t have to haggle for sure.
It should be ok, Beth 🙂 If you are interested in learning the basic, have a look at these articles:
Hope it helps.
di gojek apa ada bukti pembayarannya. jadi bisa untuk klaim ke kantor.
Im planning to visit Jakarta next month and my friends will not be there to ride with their bikes, so i installed Go-Jek for easy transportation. Does referral code still active?
Hi Ron. I don’t think the referral codes work anymore.
Do you know id you must you have an Indonesian phone number for Go-Jek?
Hi Tanaka, not sure to be honest. Maybe can try to ask them (Go-Jek) through Twitter. They are quite responsive. 🙂
Be careful with Go-Jek, especially Go-Pay. They deduct Go-Pay money without provideing services and not return money back. Customer Care Services are not loyal to solve problems.
Bunda. Sorry to hear you had a bad experience. I’ve yet to have a problem with Gojek. Could be that the problems with customer support come from scaling the business.
Can I still use your referral code 52 73 866 40 for this friday ?
I don’t think you can use it anymore 😀 It has been a while ago.