Sorry to scare you like that…
That message was just for people booking last minute 🙂 What I meant to say is, thanks for ordering through Discover Your Indonesia. Your email is flying through cyberspace and will arrive in our inbox shortly. We’ve sent you an automated response about the Dieng Tour. By the time you’ve finished reading this it will be in your inbox.
Sometimes the automated email we send you will look a bit funny. If that happened to you we’re sorry. It’s an issue with the auto-responder. Our computer technician explained the problem, but our eyes glazed over. Then he told us it was the electronic fairies. This makes sense. We’re working on removing them from our computers.
Here’s what’s going to happen next:
Within the next 12 hours (our average response time on weekdays is within 2 hours) one of our team will send you an email confirming the tour. To do this we need these three things, which we already asked from you:
- The name of your hotel.
- Your travel date.
- The number of participants.
If you haven’t given us this information already it’s ok.
You can send us a follow up email with the missing details by just clicking on the link here. We have some hotel suggestions further down if you want them. Just in case you missed it you can find the price for the tour in the table below.
If your group has more than 6 people that’s not a problem. We can arrange minivans. For really large groups we’ll even get a bus for you. We’ll provide you with the custom price in our first email to you.
Once we’ve answered your questions we are ready to. To do this we ask for a 30% deposit. I’ll cover the payment terms in a bit more depth in the FAQ section below. Two days before the tour we’ll give you the name and phone number of your driver. You’ll pay the outstanding 70% balance to the driver in cash at the start of the tour. That’s it.
Before I get into some of the most frequently asked questions (did you know FAQ stands for Foire Aux Questions in French. Now you do) I’d like to share some useful resources with you.
Ok. That’s the friendly advice sorted. So let’s cover the Foire Aux Questions quickly 😉 I’m going to highlight this section in yellow. These are the most common questions we receive.
Frequently Asked Questions
That’s it. I hope we’ve managed to answer your questions about our Dieng Tour. We’ll be sending you that confirmation email soon so keep an eye out for it in your inbox.