[su_note]Last Minute Booking: If you want to do Dieng Tour tonight and it’s after 3 pm we can’t help. Please make other travel arrangements or you can book for the following day.[/su_note]
Sorry to scare you like that…
That message was just for people booking last minute 🙂 What I meant to say is, thanks for ordering through Discover Your Indonesia. Your email is flying through cyberspace and will arrive in our inbox shortly. We’ve sent you an automated response about the Dieng Tour. By the time you’ve finished reading this it will be in your inbox.
Sometimes the automated email we send you will look a bit funny. If that happened to you we’re sorry. It’s an issue with the auto-responder. Our computer technician explained the problem, but our eyes glazed over. Then he told us it was the electronic fairies. This makes sense. We’re working on removing them from our computers.
Here’s what’s going to happen next:
Within the next 12 hours (our average response time on weekdays is within 2 hours) one of our team will send you an email confirming the tour. To do this we need these three things, which we already asked from you:
- The name of your hotel.
- Your travel date.
- The number of participants.
If you haven’t given us this information already it’s ok.
You can send us a follow up email with the missing details by just clicking on the link here. We have some hotel suggestions further down if you want them. Just in case you missed it you can find the price for the tour in the table below.
If your group has more than 6 people that’s not a problem. We can arrange minivans. For really large groups we’ll even get a bus for you. We’ll provide you with the custom price in our first email to you.
Once we’ve answered your questions we are ready to. To do this we ask for a 30% deposit. I’ll cover the payment terms in a bit more depth in the FAQ section below. Two days before the tour we’ll give you the name and phone number of your driver. You’ll pay the outstanding 70% balance to the driver in cash at the start of the tour. That’s it.
Before I get into some of the most frequently asked questions (did you know FAQ stands for Foire Aux Questions in French. Now you do) I’d like to share some useful resources with you.
[su_box title=”Important Things You’ll Want to Know”]Best Part Of the city: The South without a doubt. This is where the nice cafes, delicious restaurants and art scene is. I’d recommend it over every other part of the city.
Best Hotels: To help you choose where to stay I shortlisted my three favourite hotels in Yogya. For budget travel try Kampoeng Djawa. If you like a bit of luxury try Greenhost Boutique Hotel. And finally for luxury travel I recommend The Phoenix Hotel. I’ll give you the link again later, so stick with me until the end.
Best Restaurants: There’s a lot of great places in Yogya for food. If you want Indonesian food try the street stalls. Try Gudeg Pawon (horrible queues, but delicious food), Gudeg Permata and Warung Handayani (Alkid). For European food visit Mediterranea and Nanamia Pizzeria. All these places are around the South.[/su_box]
Ok. That’s the friendly advice sorted. So let’s cover the Foire Aux Questions quickly 😉 I’m going to highlight this section in yellow. These are the most common questions we receive.
Frequently Asked Questions
[su_note]I’m a solo traveller, can I join another group: No. You’ll need to take your own car, but if you find people who want to join you and share the cost of the car we’re fine with that.[/su_note]
[su_note]You mentioned the deposit earlier: We request a deposit to secure the driver for you.[/su_note]
[su_note]Do I really need to pay the deposit: Yes. You see in the past one or two of our guests cancelled on the day of the tour without telling us (we know you wouldn’t). Our drivers didn’t get paid and we felt guilty. It was bad. It’s why the little angel on our shoulder suggested we ask for a 30% deposit.[/su_note]
[su_note]But how can I trust your company: We use Paypal for business. This offers you security as the customer while we know you are serious about visiting Jomblang (you can still make a cancellation as long as you inform us first).[/su_note]
[su_note]Ok. You convinced me. How do I pay: This is really simple, but a bit complicated. Which version do you want first?[/su_note]
[su_note]The simple please: We send you a Paypal invoice for 30% of the total cost of the tour. You can make the payment by credit/ debit card or from your Paypal account.[/su_note]
[su_note]So why did you say it was complicated: Paypal doesn’t accept payment in Rupiah. We normally make the invoice in USD. The invoice includes the 4% Paypal transaction fee. When you’ve made the payment we transfer it into Rupiah in our account. We confirm the amount we received using screenshots.[/su_note]
[su_note]That is complicated: Yes. On the plus side we’ve become very good at maths and tracking currency changes. We can also add a 4% fee onto almost any bill.[/su_note]
[su_note]So the tour… What time do we get picked up: The normal pickup time is 1 am. The driver will come to your hotel to pick you up. You’ll return to Yogya around 1 pm the next day.[/su_note]
[su_note]Can we visit Dieng in the afternoon or the morning: Yes you can. If you do that we recommend that you stay overnight around Dieng.[/su_note]
[su_note]Ok. How much does this cost: The total cost for a two day car rental to Dieng is Rp 2,000,000. This covers the accommodation for the driver and the additional fuel costs.[/su_note]
[su_note]Can you recommend a hotel if we decide to stay overnight: Sure. We recommend booking a hotel in Wonosobo. It’s the nearest town to Dieng. We’d recommend either Kresna Hotel Wonosobo or Ortega Homestay.[/su_note]
[su_note]What should I bring to Dieng: Take extra layers, like a good jumper or coat for before sunrise and a torch so you can see. Bring a sun hat and some sunscreen to keep yourself covered during the day.[/su_note]
[su_note]What’s Included in the cost of the tour: Only transport is included. This covers gas for the car, parking fees and the driver to take you there and back. If you stay overnight you pay for accommodation for the driver.[/su_note]
[su_note]Are there additional costs: Yes. You’ll need to pay for the activities that you do and the entrance cost to sites. The most expensive is Telaga Warna Lake. This costs Rp 150,000 per person if you want to enter. We don’t think it’s worth it, but you can visit if you want. The other activities are cheap, around Rp 20,000 per person.[/su_note]
[su_note]What about food. It’s a long trip: You can buy some noodles at the car park at the bottom of Sikunir Hill for breakfast if you’re hungry. The driver will stop at a restaurant for you on the way back from Dieng.[/su_note]
[su_note]Do we need to pay for the driver’s food: No. Unless you want to of course.[/su_note]
[su_note]And what will the weather be like: From October to January it’s raining season. In the wet season it normally rains in the morning and is dry in the afternoon. If you want to know the weather for your travel date we suggest you Google “Weather+Yogya+Your Travel Date”. That’s what we always do.[/su_note]
[su_note]But what happens if it’s raining: We hope it’s a nice day for your tour, but we can’t control the weather (we tried, but it started raining heavily in Brazil and so now we’re banned). You should be fine though as it almost never rains in the morning.[/su_note]
[su_note]Anything else I should know: Think that’s it. If you have any more questions just let us know.[/su_note]
That’s it. I hope we’ve managed to answer your questions about our Dieng Tour. We’ll be sending you that confirmation email soon so keep an eye out for it in your inbox.
[su_box title=”My 3 Favorite Hotels In Yogya Just as Promised ;)”]
Best Hotels: If you haven’t booked your hotel yet I recommend you check out my three favourite hotels in Yogya (I think you’ll like them). For budget travel try Kampoeng Djawa. If you want a good mid-range hotel try Greenhost Boutique Hotel. And finally for luxury travel I recommend The Phoenix Hotel. Hope that helps :)[/su_box]