[su_note]Last Minute Booking: If you want to do the 3 Day 2 Night Yogyakarta Family Tour tomorrow and it is after 3 pm we can’t help. Please make other travel arrangements! I’m sure you will find someone to take you.[/su_note]
Sorry to scare you like that…
That message was just for people booking last minute 🙂 What I meant to say is, thanks for ordering through Discover Your Indonesia. Your email is flying through cyberspace and will arrive in our inbox shortly. We’ve sent you an automated response about the 3 Day 2 Night Yogyakarta Family Tour. By the time you’ve finished reading this it will be in your inbox.
Sometimes the automated email we send you will look a bit funny. If that happened to you we’re sorry. It’s an issue with the auto-responder. Our computer technician explained the problem, but our eyes glazed over. Then he told us it was the electronic fairies. This makes sense. We’re working on removing them from our computers.
Here’s what’s going to happen next:
Within the next 12 hours (our average response time on weekdays is within 2 hours) one of our team will send you an email confirming the tour. To do this we need these three things, which we already asked from you:
- The name of your hotel.
- Your travel date.
- The number of participants.
- The additional activity you want to do.
If you haven’t given us this information already it’s ok.
You can send us a follow up email with the missing details by just clicking on the link here. We have some hotel suggestions further down if you want them. Just in case you missed it you can find the price for the package in the table below.
|Number Of Participants*
|Cost of Package
*Cost is based on adult participants. **Cost covers upgrade to Innova and additional jeep rental.
If your group has more than 6 people that’s not a problem. We can arrange minivans. For really large groups we’ll even get a bus for you. We’ll provide you with the custom price in our first email to you.
Once we’ve answered your questions we are ready to secure your order. To do this we ask for a 30% deposit. I’ll cover the payment terms in a bit more depth in the FAQ section below. Two days before the tour we’ll give you the name and phone number of your driver. You’ll pay the outstanding 70% balance to the driver in cash at the start of the tour. That’s it.
Before I get into some of the most frequently asked questions (did you know FAQ stands for Foire Aux Questions in French. Now you do) I’d like to share some useful resources with you.
[su_box title=”Important Things You’ll Want to Know”]Best Part Of the city: The South without a doubt. This is where the nice cafes, delicious restaurants and art scene is. I’d recommend it over every other part of the city.
Best Hotels: To help you choose where to stay I shortlisted my two favourite hotels in Yogya. If you like a bit of luxury try Greenhost Boutique Hotel. And finally for luxury travel I recommend The Phoenix Hotel. I’ll give you the link again later, so stick with me until the end.
Best Restaurants: There’s a lot of great places in Yogya for food. If you want Indonesian food try the street stalls. Try Gudeg Pawon (horrible queues, but delicious food), Gudeg Permata and Warung Handayani (Alkid). For European food visit Mediterranea and Nanamia Pizzeria. All these places are around the South.[/su_box]
Ok. That’s the friendly advice sorted. So let’s cover the Foire Aux Questions quickly 😉 I’m going to highlight this section in yellow. These are the most common questions we receive.
Frequently Asked Questions
[su_note]I’m a solo traveller, can I join another group: No. It will be just you and your driver on this package, but if you find people who want to join you and share the cost of your trip we’re fine with that.[/su_note]
[su_note]You mentioned the deposit earlier: We request a deposit so that we can make all of your holiday arrangements for you.[/su_note]
[su_note]Do I really need to pay the deposit: Yes. You see in the past one or two of our guests cancelled on the day of the tour without telling us (we know you wouldn’t). Our drivers didn’t get paid and we felt guilty. It was bad. It’s why the little angel on our shoulder suggested we ask for a 30% deposit.[/su_note]
[su_note]But how can I trust your company: We use Paypal for business. This offers you security as the customer while we know you are serious about visiting Jomblang (you can still make a cancellation as long as you inform us first).[/su_note]
[su_note]Ok. You convinced me. How do I pay: This is really simple, but a bit complicated. Which version do you want first?[/su_note]
[su_note]The simple please: We send you a Paypal invoice for 30% of the total cost of the tour. You can make the payment by credit/ debit card or from your Paypal account.[/su_note]
[su_note]So why did you say it was complicated: Paypal doesn’t accept payment in Rupiah. We normally make the invoice in USD. The invoice includes the 4% Paypal transaction fee. When you’ve made the payment we transfer it into Rupiah in our account. We confirm the amount we received using screenshots.[/su_note]
[su_note]That is complicated: Yes. On the plus side we’ve become very good at maths and tracking currency changes. We can also add a 4% fee onto almost any bill.[/su_note]
[su_note]So the tour… Can we adapt the itinerary: Sure. We’d be happy to create a customised itinerary for you if you ask us to.[/su_note]
[su_note]Is our driver like a tour guide: Your driver will know a lot of things about Yogyakarta and the places you visit, but he is not a tour guide. If you want to arrange a tour guide for some of the temples, like Borobudur, you’ll need to get a private guide. These cost around Rp 100,000 an hour.[/su_note]
[su_note]I’d like to use the Airport transfer on a different day: Unfortunately this is not possible. The airport transfer can only be used on a day when you have arranged a car rental.[/su_note]
[su_note]Can you do an all inclusive package with hotels: No. At the moment we are not offering this service for our Yogyakarta packages. It’s something we want to do in the future.[/su_note]
[su_note]Is food included in the cost of the package: No. Meals are not included in the cost of the package. We will recommend some nice restaurants to you though.[/su_note]
[su_note]And what will the weather be like: From October to January it’s raining season. In the wet season it normally rains in the morning and is dry in the afternoon. If you want to know the weather for your travel date we suggest you Google “Weather+Yogya+Your Travel Date”. That’s what we always do.[/su_note]
[su_note]But what happens if it’s raining: We hope it’s a nice day for your trip, but we can’t control the weather (we tried, but it started raining heavily in Brazil and so now we’re banned). If it starts to rain you might have to delay your activities or your driver will suggest an alternative.[/su_note]
That’s it. I hope we’ve managed to answer your questions about the 3 Day 2 Night Yogyakarta Family Tour. We’ll be sending you that confirmation email soon so keep an eye out for it in your inbox.
[su_box title=”My 2 Favorite Hotels In Yogya Just as Promised ;)”]
Best Hotels: If you haven’t booked your hotel yet I recommend you check out my two favourite hotels in Yogya (I think you’ll like them).If you want a good mid-range hotel try Greenhost Boutique Hotel. And finally for luxury travel I recommend The Phoenix Hotel. Hope that helps :)[/su_box]